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Interview about the People Skills Revolution on Skills Radio

I had the great pleasure of being interview by Brian Old from Skills Radio yesterday. If you would like to hear the interview in full please click on the link below.  Listen Online Show Link http://bit.ly/16sYmXD In the interview I answer questions on What inspired me to write the book? Give me an example of something … Continue reading

How to build rapport with people

Most people think that being able to build rapport is just a way to while away some time on superficial conversation. In fact, building rapport is central to feeling confident and in control. It makes the difference between walking into a room, feeling scared and uncomfortable and being able to talk to anyone regardless of … Continue reading

An interview with a Peace Maker

Making peace – a practical example  THIS IS AN EXTRACT FROM THE CHAPTER ON MAKING PEACE IN THE PEOPLE SKILLS REVOLUTION HANDBOOK When writing the original People Skills Revolution, although I was aware of the peace making negotiations which took place in South Africa and Northern Ireland, I was not aware of anyone acting in … Continue reading