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Work skills

This category contains 37 posts

Why should you join the People Skills Revolution?

Do you want to have more power? Do you want to have more influence with other people? Do you want have more control of your life? Do you want to achieve some goals that you never before thought possible? Well today I am going to tell you how to achieve all of those goals if … Continue reading

How to think more positively about yourself and others

I used to have very negative beliefs about myself. My Mum was a worrier and always anxious about everything. In fact if she was not worrying she was worried that there was nothing to worry about. I learnt this behaviour – my head was my head and I was used to it – it was … Continue reading

The Ladder to Success – the continuum of interpersonal skills

The Ladder to Success – the Continuum of Interpersonal Skills I have been in the privileged position of working a number of clients for a very long time. When I started off a lot of the courses were related to personal development and management development but as time progressed they offered me the opportunity to … Continue reading

Controlling emotions during negotiation

Negotiation – During a negotiation, how do I prevent-control my emotions (e.g. fear, anger, excessive happiness)? Well the simplest answer is that you don’t start from here! In the past when I was running negotiation skills workshops and pairs had to negotiate a very simple negotiation exercise I noticed that people who were passive very … Continue reading

Assertiveness – What signals/symptoms tell me that I’m being too assertive?

This question reminds me of when I worked in a large drug company and did performance appraisal follow ups. When they described the behaviour of their staff I would often say ‘sounds as though they could do with an assertiveness course’. More often than not they would turn white, look distressed and say ‘but they … Continue reading

Developing a more positive attitude towards yourself and others

Continuum of Interpersonal Skills.New How do you begin to develop a (more) positive attitude about both yourself and your interpersonal relations? First it’s important to remember that nearly all of you reading this probably have negative beliefs. I realized this when I was doing assertiveness courses and then management courses and then executive coaching with director level staff. … Continue reading

The power of chats

If I work with people for any length of time, it is not long before I start talking about the power of chats. I am a huge believer in just chatting with people. By this, I mean not making a big thing about making an appointment to meet people. This can make everything so serious. … Continue reading

Why Building Rapport is SO Important

Under normal circumstances, when you want to make a request for someone to do something for you and you get on well with them, you tend to have a chat with them before you ask them for what you want. Then your request flows naturally out of your conversation with them. With people you do … Continue reading

How to build rapport with people

How do you start with building rapport? Well, find something about the person that you like or something that is worthy of comment, for example their football team, haircut, car, tie, shoes or pen and just start from there. Really, you can say just about anything, as long as it is not important or serious … Continue reading

A Model of influence – People do things for people

For the past 12 years I have been assisting clients to get different outcomes by using a very predictable and successful stage-by-stage model, which can be easily learnt. I have called this model ‘The cycle of influence’. After learning the skills described in this blog, people often leave a course or coaching session and achieve … Continue reading

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